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Welcome to Catherine Santoro

Consultant Coach in Human Services

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About Catherine

Hi, I'm Catherine Santoro

Trainer, Coach, Curriculum Developer and Consultant - supporting child and adult protection services and human service practitioners to grow their skills and knowledge to do their job well. A solution-focused devotee!!

Want to grow the skills and capabilities of your team or yourself as a leader in the human services sector?  I got you.....If you need training written or delivered or coaching (timed and spaced repetition to embed the skills and knowledge), then I'm the person to get the job done for you with 27 years of experience in the human service sector both on the front line and as an educator in the sector.  Solution-focused case management, safety and risk assessment, safety planning and evidence-based implementation support are a passion of mine.

I am an approved trainer and coach for Partnering for Safety practice framework and  Structured Decision Making (SDM®) assessments.  I regularly partner with Sonja Parker from SP Consultancy and with Evident Change from the US who are the developers of the suite of evidence based assessment tools such as the Safety Assessment, Risk Assessment, Family Strengths and Needs assessments and Reunification assessments.

Human Services
Coach for Human Services

Here are some free resources to help grow practice and support the important work you do:

Coach & Consultant for Human Services

Editable Case Plan Templates

Consultant for Human Services

Skinny CAP Template

I hope you find these useful. If you need additional assistance or have any questions, please don't hesitate to get in touch with me directly

Trainer  for Human Services

Video Wise  Developing Goal Statements

Catherine Santoro

Video Wise Collaborative Goals with a Mum

Human Services Consultant Australia

Video Wise  Collaborative Worry Statements

Human Services Coach Australia

Immediate Safety Planning Video

My Services

I offer a comprehensive range of services including training and coaching in case management, risk assessment, safety planning, solution-focused strength-based casework, and building working relationships. Additionally, I provide curriculum development, consultation, and implementation support, all designed to underpin and support best practices in casework for child and adult protective services and NGOs.

I have had the privilege of partnering with:

Sonja Parker – SP Consultancy and Partnering for Safety

Cheryl Majka – Consultant Social Worker

Liz Andrew-Brake – Supervision Consultant

Evident Change USA – developers of the Structured Decision Making assessments – Director of Child Protection - Phil Decter, Raelene Freitag, Lynnā McPhatter-Harris, Heather Meitner and more of their wonderful team! 

Kate Brettel, Amal Barhoush and Dorthe Schipperheijn – three influential and dynamic Positive Intelligence and CTI coaches working internationally in Europe and the Middle East.

Alice Winter and Kati Guyuto from HANNAH and Christian Endeavour Charity and LOC - Romania

Rebecca Hopkins - Leadership Coach and Brenè Brown Facilitator

What's been happening

Recent organisations I've worked with

Catherine Santoro

NSW Department of Communities and Justice

Human services training

QLD Department of Child Safety

Child protection services training

Singapore Ministry of Family & Social Services

Curriculum development for human services

Mission Australia (QLD, NSW & Tasmania)

Human services practitioner support

Lifestyle Solutions

Professional coaching for social workers

Curijo

Human services leadership coaching

SDN

Training for NGOs in protective services

Samaritans

Child welfare training programs

Romanian Child Protection Services

Evidence-based child protection strategies

Uniting NSW

Contact
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