Catherine Santoro
Trainer – Coach – Consultant

Child Protection and Human Services

Committed to supporting vulnerable children and families and those that work with them.

From training, coaching, curriculum development, implementation support, and family group conferencing to developing your personal or organisational capabilities, I’m here to help. Using my expertise and deep understanding of the child protection and welfare sector. especially in solution-focused and evidence based practice, I work with government agencies, funded service providers (NGO), individual practitioners and families internationally.

About Me

I am committed to ongoing learning in the child protection sector.  This is complex and important work that we do and we need to be sure everything we do is for the well-being and safety of children and young people.  

I am a passionate child protection trainer, coach, consultant and practitioner. I have been working in this sector for over 20 years.

My practice passions are restoration/reunification practice, Structured Decision-Making assessments, solution-focused and safety centered practice, curriculum writing, training and coaching for child protection agencies and NGOs. I have a broad range of courses and coaching programs covering the continuum of child protection practice.

Mental fitness is important in this complex work and more recently I have integrated the practice of positive intelligence into my work in the sector which is a new and exciting evidence base.

I acknowledge the Traditional Custodians of the land on which we live and work. I pay my respects to their Elders past, present and emerging. I acknowledge that sovereignty was never ceded and that the complexities of living on this land, that remains stolen and occupied, are many and are unresolved including the ongoing overrepresentation of Aboriginal and Torres Strait Islander children, young people and families in the child protection system.


I have the knowledge and experience to meet your best hopes and offer a variety of services customized to fit your specific needs. Learn more about the growth I can help you achieve, and contact me today.


Traditional one-off training is not enough – research shows that even with the best training ever we retain only 10-20% of that knowledge without reinforcement of that original learning – especially when we get back to the busy human services work places! One-off classroom training rarely results in positive, long-term changes in learners’ professional knowledge skills and attitudes.

Learning and development support and curriculum development

I develop curriculum, training and learning programs for child protection organisations internationally. I work closely with practice leaders in the development to ensure their particular learning needs are met as all organizations are unique in their programs and culture.

Implementation support

My services are customised to meet the specific needs of each client. I work collaboratively throughout the entire process and guarantee measurable results. Contact me to find out how I can help today.

Positive Intelligence Coaching and Courses

I am a Positive Intelligence coach who is passionate about supporting people in our sector to manage the personal and professional impact of the work we do. The practice of PQ has a growing evidence-base and a multitude of uses!

Family Group Meetings

I am a qualified FGC Facilitator with the Mediation Institute and have been supporting workers to grow their group facilitation and collaboration skills for over a decade.

Child Protection Training

Foundational and competency building training for child protection workers is the essential starting point for organizational capacity building. I have a wide range of foundational training modules and I work closely with partners SP Consultancy and Evident Change (formerly NCCD Children’s Research Centre) to deliver quality training in child protection practice. Two particular areas of expertise are Structured Decision Making and Partnering for Safety.


I have the knowledge and experience to meet your best hopes and offer a variety of services customized to fit your specific needs. Learn more about the growth I can help you achieve, and contact me today.

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